Treehouse Networks Ltd.
Latest News
21 Feb 2010
Unplanned Outage

Shortly after 1.17am the master machine running our database had a hardware failure.

Unfortunately the nature of the failure meant it was duplicated to the backup system before the master went offline. This took out the web service CDN and email delivery.

Backup was repaired and service was able to be restored by 1.37pm.

There were also some shorter semi-planned outages between 3pm and 5pm as the master system was replaced and service switched back into full operation.

Email during the outage should only have been delayed, with delivery occuring over the next few days.

Websites hosted through us were unreachable for the time of the outage and are now restored.

Sorry for the inconvenience.

Treehouse Networks Ltd.
Address: c/- 4 Parr St.
Hamilton
New Zealand
Phone: +64 21 293 4049
 
Service Emails:
Webmaster: webmaster@treenet.co.nz
Postmaster postmaster@treenet.co.nz
Abuse Desk abuse@treenetnz.com
  abuse@treenet.co.nz
Server Administrators admin@treenetnz.com
 
Staff Contacts:
 
Name Phone Email
Amos Jeffries +64 21 293 4049 amos@treenet.co.nz
Chris Hodgetts - admin@archnetnz.com